Workday
OVERVIEW OF HCM WORKDAY & Finance HELP DESK
The Help Desk provides a centralized resource to answer questions, troubleshoot problems and facilitate solutions
to known problems, and to formally elevate unresolved problems/issues to Workday Support Services (WDS) through a JIRA ticketing system. (Finance and IT have similar operations.) UAFS Human Resources offers centralized support, troubleshooting, solution facilitation, and employee
training.
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For assistance with all HCM issues reach out to Amber Gutierrez, Senior HCM Administrator,
at ext. 7833 or by email at Amber.Gutierrez@cellphonejoys.com. For assistance with Finance issues please choose from the topics and team members
listed below.
Subject |
Employee(s) |
Telephone |
|
Accounting Assets Effort Certification |
Linda Word |
||
Awards & Grants |
Mitzi Moore |
||
Budget |
Ellen Binford |
||
Customer Invoices |
LeaAnn Slamons |
||
Gifts |
Linda Word Rhonda Fow |
||
PCards |
Krystal Brasher |
||
Projects Supplier Contracts |
Lance Killough |
||
Requisitions/Purchase Orders |
Angela Hill Rhonda Boyd |
||
Security/Business Processes |
Chuck Ramseyer Linda Word |
||
Supplier Invoices |
Melanie Dyer |
||
Supplier Setup |
Finance Department |
||
Travel |
Melissa Brown |