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Workday

OVERVIEW OF HCM WORKDAY & Finance HELP DESK

The Help Desk provides a centralized resource to answer questions, troubleshoot problems and facilitate solutions to known problems, and to formally elevate unresolved problems/issues to Workday Support Services (WDS) through a JIRA ticketing system. (Finance and IT have similar operations.) UAFS Human Resources offers centralized support, troubleshooting, solution facilitation, and employee training.

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For assistance with all HCM issues reach out to Amber Gutierrez, Senior HCM Administrator, at ext. 7833 or by email at Amber.Gutierrez@cellphonejoys.com. For assistance with Finance issues please choose from the topics and team members listed below.


Subject

Employee(s)

Telephone

E-mail

Accounting

Assets

Effort Certification

Linda Word

479-788-7047

Linda Word

Awards & Grants

Mitzi Moore

479-788-7297

MItzi Moore

Budget

Ellen Binford

479-788-7037

Ellen Binford

Customer Invoices

LeaAnn Slamons

479-788-7056

LeaAnn Slamons

Gifts

Linda Word      

Rhonda Fow

479-788-7047  

479-788-7031

Linda Word

Rhonda Fow

PCards

Krystal Brasher

479-788-7077

Krystal Brasher

Projects

Supplier Contracts

Lance Killough

479-788-7041

Lance Killough

Requisitions/Purchase Orders

Angela Hill  

Rhonda Boyd

479-788-7071 

479-788-7072

Angela Hill

Rhonda Boyd

Security/Business Processes

Chuck Ramseyer  

Linda Word

479-788-7052

479-788-7047

Charles Ramseyer

Linda Word

Supplier Invoices

Melanie Dyer

479-788-7065

Melanie Dyer

Supplier Setup

Finance Department

479-788-7050

Finance Office

Travel

Melissa Brown

479-788-7059

Melissa Brown